Regular Employee Survey Empowers Real-Time Improvements

"One question a week, and over time, having that trend, has really made it easy for us to take a picture and get a snapshot image of what engagement looks like for the company."
Kacie Alexander, Employee Engagement Manager
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Transcript


Before we partnered with TINYpulse, our method for measuring employee engagement was probably similar to a lot of other companies with the annual employee engagement survey, and what we found was recency played a huge factor in the results that we would get from that report. So if we happen to make an announcement that we weren't getting employee bonuses, and then sent out an annual engagement survey, you can imagine what the results would look like.

So when I got into my role and started looking, really being challenged for a new way to measure employee engagement, I knew pulsing was something that was growing in popularity and there was a lot of data behind why one question once a week, once a month, whatever it may be, was a better route to go. So when we started talking about using TINYpulse and I made the proposal, we really were only focused on engaged. I didn't even get into the other awesome aspects of TINYpulse that's offered, and so it was really easy for me to make a proposal and have the support from our leadership team to move forward with working with TINYpulse, because it gave us, really, an outline for how we were going to start measuring engagement. One question a week, and over time, having that trend, has really made it easy for us to take a picture and get a snapshot image of what engagement looks like for the company.