TINYpulse Feedback Helps Leaders At Microsoft Make Data-Driven Decisions

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"The fact that people are coming to us more frequently, asking us for involvement in TINYpulse, both the data and the system, tells us it's been successful."
Diana Johnson, Chief of Staff and Leadership Coach
Microsoft-Logo-2012

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Transcript

Well, we see increases in our benchmark questions when we ask them. We think TINYpulse has been effective there. I think most importantly though, people now turn to TINYpulse for the information or come to us to ask questions. So it's become just part of how we send and receive information about our organization. So you might hear a manager say, "Well, let's go look at the results in TINYpulse." When they ask, "How do you want to feel recognized," to see how we should move forward with our recognition program. Or you might see people come to us and say, "Hey, we have the giving campaign coming up. Can we ask a question through TINYpulse about what people want to give to this year?" So the fact that people are coming to us more frequently, asking us for involvement in TINYpulse, both the data and the system, tells us it's been successful.