You’ve heard the saying that people don’t quit jobs; they quit managers. How much of that is actually true? According to our Employee Retention Report, it might be even more true than you think. The report found that supervisors can make our break employee retention:
Employees with respectable managers are 32% less likely to think about a new job
Strong management transparency leads to 30% better employee retention
Micromanaged employees are 28% more likely to think about a new job
Turnover is closely tied to a company’s bottom line — not to mention reputation in the industry — so managers should be sitting up and taking notice of these stats. Because, it turns out, employees already are. Here are seven characteristics of a soul-sucking boss — and if you notice them in your own company, it’s time to remedy the problem STAT.
1. Lacks communication skills
If you, as a manager, feel like your team is always on a completely different page than you are, the problem is you, not them. This is a clear sign of a manager’s lack of communication, and it will only cause chaos in the workplace.
2. Doesn't set clear goals
Employees who report wanting to stick around with their employer are 10% more likely to say they have clear goals set out for them by their manager, according to our research. If employee don’t have the vision and gameplan, how can you expect them to execute anything?
3. Doesn't show respect for their team
Managers must remember that their employees are human beings with individual strengths and weaknesses, likes and dislikes. A manager who only sees employees as a cog in the machine is not a true leader at all.
Managers should hire the right people for the job, train them well, and then set them free to excel at their jobs. If a supervisor isn’t allowing this freedom and has to micromanage every single task an employee is given, it will only create a culture of distrust. If your employees don’t believe you trust them to do their jobs, it will lead to resentment.
5. Never says thank you
Employee recognition is a crucial element of any retention strategy, but recognition doesn’t even have to be formal. Managers should be thanking their employees whenever they accomplish a goal or complete a task well. If you never say thank you — or even worse, you take credit for your employees’ work — your workers will feel disrespected and taken advantage of.
6. Only ever sees the glass half-empty
If the only time you connect with an employee is to point out a negative or a flaw, you’re doing it wrong. Of course, supervisors need to correct errors, but ensure you’re congratulating as much as you’re correcting.
Missing deadlines, showing up late, forgetting meetings — these are all signs of a disorganized boss. Not only will it create a chaotic work environment, but it will also show your employees that you don’t take your work seriously. And if a supervisor doesn’t take work seriously, why should they?
Employees will absolutely leave a job because of a bad manager. Ensure you’re not falling into the trap of these soul-sucking characteristics that will make people want to leave the company.