You never know how your employees are really feeling unless you ask them. Behind those smiles are concerns, issues, and confusion about the daily happenings at work.
And in order to fight attrition, you need to nip these problems in the bud or risk losing your best employees.
Ratio is a multiscreen agency that helps brands create a seamless experience across various platforms. They were looking for a way to empower their team and make them feel like they have a voice. As their Director of HR, Miles Pember, explains:
"Pulse surveys are an opportunity for our employees to feel like they're part of a team and feel like their voice matters."
Thanks to anonymous pulse surveys, the leadership team was able to uncover that 80% of their employees were unsure of professional growth opportunities and career paths.
Six months later, they asked a similar question to their employees, and 80% of them said that they understood their career path.
You can't implement change overnight, but if you're consistent, the results will show.