Dreading the annual performance review is one of the stereotypical images of life in the workplace. But is it really as bad as the clichés indicate? Would the workplace be happier if we abolished the review altogether, or is there something in it worth saving?
We asked employees and managers for their real opinions on performance reviews — the good, the bad, and the ugly. Our first survey, of 100 employees and 100 managers, told us what is going wrong. In a second survey of 200 employees, we looked for opportunities for change. What both sets of responses revealed was that while many aspects of the process need a serious overhaul, there’s hope for performance reviews yet.
What’s Going Wrong?
So what exactly is so terrible about performance reviews? We asked 100 employees and 100 managers, and here are their top answers:
As we can see, employees and their managers are pretty much on the same page when it comes to their opinions on performance reviews. Here are the major themes in their responses: