Learning From Michael Scott: The Best And Worst Qualities Of A Leader

by Dora Wang on Dec 18, 2014 8:00:00 AM

Michael Scott Demonstrates Qualities Of A LeaderMaybe you hate him; maybe you love him. Maybe you’re afraid of how much you love him. However you feel about him, Michael Scott is definitely one of the most memorable bosses we’ve ever seen on TV.

The Office may be over, but office workers won’t forget Dunder Mifflin’s one-of-a-kind Regional Manager. And leaders have a lot to learn from his wisdom.

Well, kind of.

“I'm a friend first and a boss second” ...

It’s important to connect with your employees and remember that they’re people, not just workers. Michael takes that advice to heart—he’s often quite kind to his employees, and you can’t doubt his attachment to them.

But make sure to maintain boundaries, and maybe don’t try to force the temp to become your BFF.

... “and probably an entertainer third.”

Michael reminds us to have fun at work! Just don’t forget to make sure there’s enough time for ... well, work between all the office parties and team movies.

And make sure to stick to being “the boss” of what you’re good at.

“No, I'm not going to tell them about the downsizing. If a patient has cancer, you don't tell them.”

As a good leader should, Michael cares about the morale of his employees ... but caring drives him to shirk his responsibility to be truthful. Remember that transparency is the number-one factor in employee happiness!

“I miss the feeling of knowing you did a good job because someone gives you proof of it.”

When only 21% of employees feel strongly valued at work, employee recognition is vital, and Michael is definitely in favor of recognition. The only problem is that empty gestures aren’t very meaningful (like buying a “World’s Best Boss” mug for yourself).

“The best boss I ever had.”

But remember: You don’t have to be perfect model of all the great qualities of a leader in order to be a good boss.

 

 

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This post was written by Dora Wang

Dora is an employee engagement researcher for TINYpulse and managing editor of TINYinstitute. Having grown up in Texas, she is now firmly settled in Seattle, where she spends her free time reading comic books, wrangling her three cats, and (of course) rooting for the Seahawks.

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