4 Surprising Impacts Middle Managers Have on Employees

by Neal McNamara on Dec 10, 2016 5:00:00 AM

Power of middle managersRegardless of the managers opinion on employee engagement strategy, there’s evidence that suggests employees are better off in some key ways if their direct manager is in charge of employee engagement.

We compared employee responses to TINYpulse questions from middle-led companies to companies whose owners were C-level or in HR. Here are some of the differences we found:

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  • Less likely to quit: When asked “On a scale of 1 to 10, how likely would you be to leave for a 10% raise from another company?” middle-led employees rated an average of 3.5 (on this question, a lower score equals lower likelihood), compared to all others at 4.25.
  • Leaders are more responsive: On the question “On a scale of 1 to 10, how effectively does our organization take action on feedback you provide?” middle-led employees rated their feelings at 8.09, compared to all others 7.17.
  • See more growth potential: On the question “On a scale of 1 to 10, how much opportunity do you have for professional growth in this organization?” middle-led employees rated their feelings at 8.31, compared to all others at 7.14.
  • Better work-life balance: On the question “On a scale of 1 to 10, how would you rate your work-life balance?” middle-led employee rated their feelings at 8.23, compared to all others at 7.09.

On some questions, middle-led employees had a slighter lead over other employees, including on questions around management transparency, fun at work, overall company culture, and satisfaction with coworkers.

In some areas, middle-led employees scored lower than other employees. Middle-led employees feel slightly less valued and were slightly less happy — on the question “On a scale of 1 to 10, how happy are you at work?” middle-led employees rated themselves 7.39, compared to all others at 7.56.



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This post was written by Neal McNamara

Neal is a communications manager at TINYpulse. Before TINYpulse, he spent a decade working as a newspaper reporter, which is one of the worst jobs in America job according to some career websites, but he actually liked it a lot.

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