The fact is, any company with a warehouse has a staff of people who do their jobs without these things. Lots of companies have roles which simply don’t rely on mobile devices as much as yours does. And every company, even in the most technologically savvy of situations, has that one guy who doesn’t trust it. (You know the one.)
So how do you reach them?
In a place that meets any of these criteria, there could be critical staff members whose attitudes and opinions are going unheard. We thought it might be helpful to understand the range of methods for collecting employee feedback to see which one is best for you.
This is the easy one — the one you’re probably already doing and are the most capable of putting into action.
These take more time, whether surveys are printed up and distributed and collected later, or collected by way of a one-on-one surveys mediated by staff or by an outside survey company.
This is one of the two more passive ways of collecting feedback. It involves putting out a box, telling everyone about it, periodically reminding them of it, and hoping for the best.
OPEN DOOR POLICIES
This is also a passive method, but it can also yield more personal and in-depth insights you might not be able to gain through survey questions.
The one thing that makes all of these tactics is effective is action. If managers don’t act on the feedback they receive, regardless of how they get it, employees won’t continue giving feedback. It becomes a dead end. As always, be sure to do something with the information you get back. Without it, no survey method will do you any good.