It's easy for leaders to brush off employee engagement and claim that it doesn't tangibly impact the bottom line. If an employee isn't happy on the job, it doesn't matter because they're still working, right? Wrong.
Happiness, satisfaction, engagement — whatever you want to call it has a direct impact on a company's productivity and revenue. Here's a rundown from an infographic put together by Good.co:
Happy employees are 31% more productive
Companies where the majority of employees are disengaged saw their operating income worsen year over year by 32.7%
Organizations with a very low number of engaged employees have an average of 3% lower EPS than the norm